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What is mySafaricom App

by Biashara Kenya

MySafaricom App is a Safaricom Limited application that offers its customers a convenient self service channel to manage their account and interact Customer care.

The application that is available on Android and iOS allows mobile subscribers to access the following services -:

  • Show Account Balances; Airtime, Data, SMS
  • Topup: Recharge with a Voucher
  • Bonga Services; Enrolment, Balance, Transfer, Redemption, History
  • Data & SMS Plans – View and Purchase bundles
  • Store Locator – Near Me
  • Charged SMS Services – VIew and Manage
  • Skiza Services – View and manage tones
  • My Profile; IMEI, PUK
  • Okoa services
  • Roaming Services
  • Knowledgebase
  • Request for M-PESA Statement
  • Feedback and Rating Service
  • Contact us: Twitter, Facebook, Live chat

Android Users https://play.google.com/store/apps/details?id=com.selfcare.safaricom or search MySafaricom on the Play Store app on your Android phone.

mySafaricom on the iOS App Store https://itunes.apple.com/us/app/mysafaricom/id1089092650?mt=8 search MySafaricom on the APP Store app on your iPhone.

 

How to install the mySafaricom Android App

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