MySafaricom App is a Safaricom Limited application that offers its customers a convenient self service channel to manage their account and interact Customer care
1. Find the Play Store icon on your phone’s home screen or the Apps page . Tap it.
2. Tap the magnifying glass on the top-right, type in the name mySafaricom (Letter case doesn’t matter), and tap the magnifying glass on the keyboard to execute the search. Some suggestions will pop up below the search box as you type, which you can tap to reach directly. The search term can also be more general to find any apps that focus on a topic or keyword.
3. Results will be presented which should include an app called mySafaricom. Verify if it is the right app by checking if the name Safaricom Limited appears next to it. That should tell you that the application has been published by Safaricom.
4. The three dots on the right side of each entry will provide options to install right away or add the app to a wishlist for future reference. You can choose to use either option by tapping.
5. Or to install, tap the box of information itself which will take you to a page with more details for that app, including screenshots, video, a description, and reviews from users like you.
6. Tap the Install button at the top to start downloading. You will be prompted to provide certain device permissions for the installation to continue.
7. Ongoing downloads and installations will show as icons in the notification bar at the top of the screen. Swipe down from the top for a detailed look.
8. Once the download and installation are complete, you can tap the Open button in the Play Store listing, or tap the icon from the notification tray to open your app. Otherwise, the app will be accessible by tapping the Apps icon in the bottom of your home screen, assuming an icon hasn’t already been put on your home screen.
9. Once you open the app, you will be required to activate the app. Safaricom provides you two options, PIN via mobile or email. Choose whichever you like. Safaricom will send you an email or SMS with a PIN, enter the pin on the App home page. The app will be activated immediately and you are good to go.
Banking and finance apps are one of the most sought after pieces of innovation in Kenya aiming to serve millions of citizens who are banked with a possibility of luring the unbanked to diverse product offerings.
While innovation and creativity in the Kenyan banking industry has been limited to SMS banking for a while, accredited finance institutions are quickly targeting native mobile application users more on the Android platform than any other mobile operating system.
We have come up with a list of the available apps on various platforms prominent among them being the Google Play Store.
This banking apps at the least will ease your hassle and reduce the time you have to spend in queues in various banking halls.
Barclays Bank of Kenya
Along with its Internet Banking service, the Barclays Bank of Kenya is among the banks in Kenya to have a complimentary mobile application launched in June 2013 that serves both personal and business clients. The application is available on the android platform for versions above 2.2. So far between 5,000 to 10,000 clients are using the application.
You can download Barclays Bank of Kenya app from the Google Play Store here.
Like most banking applications in Kenya, the Ecobank mobile banking allows its banking clients to top up their mobile phones with airtime from major mobile operators such as Safaricom and Airtel. Internet and External fund transfers are on the go which cuts down on the effort to meet the bankers in person. Available on the android platform for versions above 2.2, the app has between 1,000 to 5,000 users.
Being among Kenya’s most profitable banks, Equity Bank has a mobile banking application dubbed Eazzy 247 that opens up an opportunity for its clients to access their account financials including statements as well as pay bills such as electricity, water, HELB, DSTV bills and others. The app is available on the Google play store with downloads between 10,000 – 50,000. You can download from the Google Play Store here.
The application is also complimented by unofficial apps such as the Equity Direct Mobile which is a money remittance service serving the Kenya community and a less popular Equity Virtual Banking which features ATM locations among other features.
Family Bank (Pesa Pap)
Family Bank is a financial organization that is built around the idea of family and is popular with social groups and communities. Their laid back mobile application developed by Craft Silicon is efficient for servicing utility bills from various service providers in Kenya. The application is available on the android platform for versions above 1.6. You can download from the Google Play Store here.
NIC Bank Kenya
The NIC Bank is not left out when it comes to serving up its clients with the latest innovation. Though basic, the mobile banking application offers everything a banking client is looking for including online merchants and mobile money options. The application is available on the android platform for versions above 1.6.
Though not hosted on the play or app store, KCB’s mobile application can be download on their website offering the ability for users to send money to their mobile money accounts such as M-Pesa, check their balance as well as transfer funds. The application compliments the USSD service accessible via *544# on Safaricom Lines.
The bank has an attractive mobile banking app known as mfukoni which translate in English from Swahili as ‘In the Pocket’. Othe than, the application has an attractive interface and goes beyond that to provide service beyond the usual mobile application. Mfukoni also provides access to services such as insurance and unit trusts that are a product offering by the modern financial institution. You can download from the Google Play Store here.
The have a separate application for tablet devices available for versions 3.1 and up.
Banking will remain a core primary service but sure, banking as we know it will continue to evolve decade after decade.
Leave a comment and don’t mind pointing us to any apps that might have been missed.