Posts

Safaricom Connects Eldoret SMEs with Affordable Internet

Safaricom Connects Eldoret SMEs with Affordable Internet

Small and Medium Enterprises in Eldoret are set to benefit from high speed affordable internet connectivity from as low as Shs 5,000 per month.

This is after Safaricom, through its Enterprise Business Division, kicked off its second phase of fibre optic network rollout.

The rollout follows successful deployment of fibre in Nairobi, Kisumu and Mombasa with the current focus now on other major towns in the country.

Fiber technology provides unlimited bandwidth capabilities and offers the fastest high-speed data connectivity.

Businesses that sign up by 31st of December will get one month free connectivity.

Speaking during the launch of the second phase in Eldoret town Safaricom’s Head of Enterprise Product and Innovation, Geoffrey Wandeto said that the network would offer businesses connectivity at affordable and flexible rates, enabling them to grow and thrive.

“Safaricom wants to offer a solution that will open up businesses into a new digital world. It is our hope that we will be your partner in this space,” said Mr Wandetto.

The move which is part of Safaricom’s continuing strategy to be a leader in broadband provision aims to connect every part of the country in the coming years to deliver quality service to customers.

Earlier in the year, Safaricom launched Ready Business, a business solution aimed at making SMEs’ operations easier. The ‘Ready Business’ solution bundles together various technology and advisory services to empower entrepreneurs tackle challenges of a rapidly changing business landscape.

Safaricom Enterprise offers a variety of communication and connectivity services to its customers across Kenya. Key among these services is internet connections and telephone landlines. These services can in turn be delivered via different technologies like Fiber Optic cables as well as wireless technologies like microwaves, WiMax & Satellites.

,

How to install the Little Cab Android App for Drivers

How to install the Little Cab Android App for Drivers

Safaricom in partnership with Craft Silicon, has  launched Little Cab, a Kenyan taxi hailing solution to provide convenient and affordable cab services to customers. To install the application on your Android phone, please use the following instructions:

1. Find the Play Store icon on your phone’s home screen or the Apps page . Tap it.

2. Tap the magnifying glass on the top-right, type in the name Little Cab Driver (Letter case doesn’t matter), and tap the magnifying glass on the keyboard to execute the search. Some suggestions will pop up below the search box as you type, which you can tap to reach directly. The search term can also be more general to find any apps that focus on a topic or keyword.

3. Results will be presented which should include an app called Little Cab Driver. Verify if it is the right app by checking if the name Craft Silicon appears next to it. That should tell you that the application has been published by Craft Silicon who are Safaricom’s Partner.

4. The three dots on the right side of each entry will provide options to install right away or add the app to a wishlist for future reference. You can choose to use either option by tapping.

5. Or to install, tap the box of information itself which will take you to a page with more details for that app, including screenshots, video, a description, and reviews from users like you.

6. Tap the Install button at the top to start downloading. You will be prompted to provide certain device permissions for the installation to continue.

7. Ongoing downloads and installations will show as icons in the notification bar at the top of the screen. Swipe down from the top for a detailed look.

8. Once the download and installation are complete, you can tap the Open button in the Play Store listing, or tap the icon from the notification tray to open your app. Otherwise, the app will be accessible by tapping the Apps icon in the bottom of your home screen, assuming an icon hasn’t already been put on your home screen.

9. Open the app, and continue to use it.

Alternatively, you can install the app to your phone from your computer using the following link https://play.google.com/store/apps/details?id=com.craftsilicon.littlecabdriver.

,

How to install the Little Cab Android App for Riders

How to install the Little Cab Android App

Safaricom in partnership with Craft Silicon, has  launched Little Cab, a Kenyan taxi hailing solution to provide convenient and affordable cab services to customers. To install the application on your Android phone, please use the following instructions:

1. Find the Play Store icon on your phone’s home screen or the Apps page . Tap it.

2. Tap the magnifying glass on the top-right, type in the name Little Cab (Letter case doesn’t matter), and tap the magnifying glass on the keyboard to execute the search. Some suggestions will pop up below the search box as you type, which you can tap to reach directly. The search term can also be more general to find any apps that focus on a topic or keyword.

3. Results will be presented which should include an app called Little Cab. Verify if it is the right app by checking if the name Craft Silicon appears next to it. That should tell you that the application has been published by Craft Silicon who are Safaricom’s Partner.

4. The three dots on the right side of each entry will provide options to install right away or add the app to a wishlist for future reference. You can choose to use either option by tapping.

5. Or to install, tap the box of information itself which will take you to a page with more details for that app, including screenshots, video, a description, and reviews from users like you.

6. Tap the Install button at the top to start downloading. You will be prompted to provide certain device permissions for the installation to continue.

7. Ongoing downloads and installations will show as icons in the notification bar at the top of the screen. Swipe down from the top for a detailed look.

8. Once the download and installation are complete, you can tap the Open button in the Play Store listing, or tap the icon from the notification tray to open your app. Otherwise, the app will be accessible by tapping the Apps icon in the bottom of your home screen, assuming an icon hasn’t already been put on your home screen.

9. Open the app, and continue to use it.

Alternatively, you can install the app to your phone from your computer using the following link https://play.google.com/store/apps/details?id=com.craftsilicon.littlecabrider.

Craft Silicon and Safaricom Launch Little Cab App

Craft Silicon and Safaricom Launch Little Cab

Safaricom in partnership with Craft Silicon, has  launched Little Cab, a Kenyan taxi hailing solution to provide convenient and affordable cab services to customers.

The launch comes after Easy Taxi exited the market following a decision by Goldman Sachs to drop it in favor of Uber where they have invested US$ 1.9 Billion since the start of 2015.

Little Cabs will now join a long list of taxi services that are currently jostling for market share. Uber is the leading on-demand taxi service in Kenya. Other players in the market include Pewin Cabs, Dandia and Mara Moja. Mondo ride and Sendy have also joined the market recently.

According to Safaricom, the App is a homegrown, reliable and cost-effective Kenyan innovation that provides unrivaled experiences to customers by giving them more value for their money as they seek transport solutions.

“Our partnership with Craft Silicon is a demonstration of benefits of businesses coming together to address challenges facing our customers. We believe that Little Cab will provide better passenger experiences by connecting them with more reliable, cost effective options,” – Safaricom, CEO Bob Collymore

Little Cab will charge passengers Sh55 per kilometre and Sh4 per minute – with no flat base charge or price surges during peak hours or heavy traffic jams.

Safaricom also intends to enable clients to pay the fare using their subscriber loyalty reward, Bonga Points.

The available payment options for cab fare will include Safaricom’s own Mpesa, Visa and MasterCard branded bank cards.

Little Cab will also provide an incentive to woo women passengers by offering a female drivers only service.

How does Little Cab match up to its competitors?

 

  Charge per kilometre Charge per minute Mimimum Fare Terms
Little Cab Sh 55 Sh 4 Sh 270 No flat base charge or price surges during peak hours or heavy traffic jams.
Uber Sh 60 Sh 4 Sh 300 Base fare of Sh100

 

Mondo Ride Sh 58 Sh 4 Sh 200 Base fare of Sh100

 

 

,

What is mySafaricom App

What is mySafaricom App

MySafaricom App is a Safaricom Limited application that offers its customers a convenient self service channel to manage their account and interact Customer care.

The application that is available on Android and iOS allows mobile subscribers to access the following services -:

  • Show Account Balances; Airtime, Data, SMS
  • Topup: Recharge with a Voucher
  • Bonga Services; Enrolment, Balance, Transfer, Redemption, History
  • Data & SMS Plans – View and Purchase bundles
  • Store Locator – Near Me
  • Charged SMS Services – VIew and Manage
  • Skiza Services – View and manage tones
  • My Profile; IMEI, PUK
  • Okoa services
  • Roaming Services
  • Knowledgebase
  • Request for M-PESA Statement
  • Feedback and Rating Service
  • Contact us: Twitter, Facebook, Live chat

Android Users https://play.google.com/store/apps/details?id=com.selfcare.safaricom or search MySafaricom on the Play Store app on your Android phone.

mySafaricom on the iOS App Store https://itunes.apple.com/us/app/mysafaricom/id1089092650?mt=8 search MySafaricom on the APP Store app on your iPhone.

 

Safaricom launches Self Service App on Android and iOS

Safaricom launches MySafaricom Self Service App on Android and iOS.fw

Safaricom, a leading communications company in Kenya has launched a personalised self care application for its mobile subscribers to be available on Android and iOS.

The application that is dubbed mySafaricom takes the company a mile ahead of its competitors when it comes to customer service. For mobile subscribers, the application is a handy tool that provides analytic, self care and a personalised dashboard to manage their account.

In a nut shell, the application allows mobile subscribers to access the following services -:

  • Show Account Balances; Airtime, Data, SMS
  • Topup: Recharge with a Voucher
  • Bonga Services; Enrolment, Balance, Transfer, Redemption, History
  • Data & SMS Plans – View and Purchase bundles
  • Store Locator – Near Me
  • Charged SMS Services – VIew and Manage
  • Skiza Services – View and manage tones
  • My Profile; IMEI, PUK
  • Okoa services
  • Roaming Services
  • Knowledgebase
  • Request for M-PESA Statement
  • Feedback and Rating Service
  • Contact us: Twitter, Facebook, Live chat

USSD codes such *144# (To check balance) are likely to be a thing of the past for users who are always connected to the internet, the mySafaricom app will be a treasure.

A nice touch is the fact that you can access and email yourself M-Pesa statements that date back a year. Alternatively, you can also choose to have a statement sent to your email of choice every month on the 5th.

The application does require an internet connection which is probably a downside since the alternative should allow users to access information through SIM connection without the need for data bundles.

Safaricom expects to reduce the number of calls to their customer care by providing access to a knowledge base that will allow customers to trouble shoot and get started on basic tasks.

Needless to say, the application is a must have for every Safaricom customer with need for efficient and speedy access to their account.

Safaricom users can download the application using the following links.

Android Users https://play.google.com/store/apps/details?id=com.selfcare.safaricom or search MySafaricom on the Play Store app on your Android phone.

mySafaricom on the iOS App Store  https://itunes.apple.com/us/app/mysafaricom/id1089092650?mt=8 search MySafaricom on the APP Store app on your iPhone.

How to Top-up Credit in Kenya From Diaspora

One of the challenges of Kenyan business innovators in the 21st century has been to look for ways to connect Kenyan diaspora communities to opportunities in the country. This includes the sending of instant mobile phone airtime top up.

Whether on special occasions such a birthdays or festivities such as the Easter holiday, Kenyans in the diaspora like every other family member or friend are always looking for ways to send money, gifts or even packages to their loved ones in Kenya.

Recently, techpreneurs are taking advantage of the niche to develop platforms that allow people in the diaspora to send mobile phone airtime straight to the receivers phone within a few minutes. It doesn’t come cheap though since you will probably spend 10% more to send that airtime.

Here’s a list of websites that you can send mobile phone airtime by Safaricom, Airtel, Orange and Yu Mobile from the diaspora.

TelephoneKenya.com

In association with mobile operators in Kenya, TelephoneKenya by KeepCalling, a US Telecom provider supports recharge services for Safaricom, Airtel, Yu and Orange numbers with support for payment through Visa and Mastercard, Discover and Paypal. All you have to do is enter the recharge detail, make the payment and the amount will be sent to the chosen number. You will likely spend 6.15 USD (Kes 530) for a top amount of Kes 400. Other product offerings include telecom services such as voice credit, mobile recharge and virtual numbers.

Airpesa.com

A product by popular e-commerce website MamaMikes LLC, Air Pesa allows you to send airtime to any Safaricom, Airtel and Orange number in Kenya. A user can pay using Visa and Mastercard as well as Paypal. The unique thing about this service is that you can customize a message that will be sent to the recipient when the airtime is delivered. Air Pesa will also copy the recharge voucher to your email for reference. For a recharge of Kes 500, you will probably spend 7.76 USD (Kes 670). According to their website, the service is made possible by Tandaa Grant.

 Topup.com

TopUp.com, a division of UniversalCalling Inc offer the similar top up services supporting all Kenyan mobile networks. You will likely spend 5.57USD (Kes 480) for a top amount of Kes 400 while a top amount of Kes 600 will cost you 8.35 USD (Kes 725). Like AirPesa, TopUp.com has the option of adding a custom SMS message. The service supports all debit cards, Visa, MasterCard, Discover, American Express, Diners Club International, BC Card, Union Pay, JCB, and Dinacard but use of paypal is not possible.

From topping up mobiles to sending money directly to mobile money accounts, the Kenyan diaspora is set up for array of online services that bring them closer with friends and family back home.
Leave a comment and don’t mind pointing us to any apps that might have been missed.

, , ,

How to get a KCB M-PESA account

How to get a KCB M-PESA account

Dial*844#. Accept the Terms and Conditions. You will receive an SMS with your PIN. Dial *844# to access the KCB M-PESA Account Menu and enter the PIN. Change PIN option will be available under my account.

KCB M-PESA is a savings account that enables you to access instant loans up to KSh 1M upon dialing *844#.

  • The KCB M-PESA Account features include:
  • Minimum saving of Kshs.1 and maximum saving of KSh 1M
  • Personal accident insurance benefit based on savings
  • Interest on savings of 2% p.a.

You may load your savings easily and conveniently via M-PESA, KCB Mobi, Mtaani agent and/or branch and withdraw your KCB M-PESA account savings only via M-PESA.

Loans

You can borrow instantly without saving with disbursement being to KCB M-PESA Account Loan Limits (Kshs.100 to KSh 500,000 with a top up option)

You can choose flexible repayment periods of 1 month, 3 months and 6 months via M-PESA, KCB M-PESA Account and Mobi/Branch/Mtaani with an option of Partial payments.

The interest on the loan include:

  • 30 day loan at 6% per month
  • 90 day loan at 5% per month
  • 180 day loan at 4% per month

The KCB M-PESA Account Fixed Deposit accounts

There are two types of fixed deposit accounts available to you as a KCB M-PESA Account holder. They include

  • Fixed Savings Account
  • Target Savings Account

Fixed Savings Account

This Account allows you to lock a specific amount of cash for a certain period of time.

How does it work?

  • You will not be able to top-up to the amount saved.
  • Locked periods include 1, 3, 6, and 12 months with minimum amount of KSh 500.
  • Upon early or premature redemption, you will forfeit all interest accrued.
  • You get cash back immediately to KCB M-PESA account on prompting cash back
  • You also get Life insurance benefit based on fixed deposit savings.

Target Savings Account

This account allows you to set a target and make deposits towards achieving that target.

How does it work?

  • You will top up continuously until you achieve your target.
  • The account is accessible with standing orders from M-PESA or KCB M-PESA Account
  • You can choose from target periods of 1, 3, 6 and 12 months with minimum contribution of KSh 50.
  • You will also earn interest on cumulative interest
  • You are allowed up to 4 withdrawals within target lock period to maintain interest.
  • You will get cash back immediately to your KCB M-PESA account on prompting cash back

 

Source: How to get a KCB M-PESA account