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FAQ
Q1: No reaction after connection, no display on the screen?
1) Confirm whether the power supply is normal, please use 5V 2A external power supply, the product indicator light is red after turned on, if the indicator does not light, please replace the USB power adapter.
2) If the product starts up normally (the indicator light shows red), please confirm whether the input signal source of the display has chosen the corresponding HD mode.
Q2: The Smartphone (Android/IOS) cannot show the same screen with the big-screen device after connected?
1)Check if choose the right same screen mode, the product supports for iPhone 4 or above, should choose the Airplay/DLNA mode of the wireless display receiver to connect. If it is Android Phone(support Miracast same screen, different brand’s Android phone has different name and icon of Miracast same screen function), please choose the wireless display receiver’s Miracast mode to connect. Wireless display has a mode switch button, press it once can switch Airplay or Miracast.
2) For iPhone, it need connect WIFI hotspot of wireless display receiver (SSID and code will on screen), then finish the same screen connect. Android phone can connect directly under Miracast mode.
Q3: Products can not connect with Windows system devices, can not be the same screen when watching youtobe, Netflix video ?
1) This product only supports Android/IOS system, windows system is incompatible temporarily.
2) This product only supports youtobe and Netflix web version video playback, temporarily can’t support the above APP client with the screen playback.
