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TRAINING COURSE ON COMPETENCY BASED INTERVIWING SKILLS

Ksh 1000 USD

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Additional Info

Mobile+254723360025
Street00100
CityNairobi
StateNairobi County
CountryKenya
Zip/Postal Code00100

Register online: https://bit.ly/2U9xLAL
Organizer: DATA-AFRIQUE CONSULTANCY (www.data-afriqueconsultancy.org)
Course fee: USD 1,000
INTRODUCTION
This training aims at highlighting why interviews have a high impact on hiring decisions and steps that can be put in place to increase their reliability while ensuring legally defensible levels of fairness and consistency. It is designed to curb all the common mistakes untrained interviewers commit when meeting with job candidates especially improper questioning and poor pre-interview preparation.
By the end of this training the participants should be able to understand:
COURSE OBJECTIVES

• To define the importance of interviewing as a method of selection, brainstorm common mistakes untrained interviewers commit and define ways to overcome them.
• Ability to list main types of selection interviews and when and how to use each.
• How to design a competency based interview guide using competencies and values and use it to collect the data from the interviewees.
• To conduct a probing interview designed to uncover behavioral characteristics of applicants.
• Ability to use the data collected to complete a gap analysis and decide on the most suitable candidate.

DURATION
5 days
WHO SHOULD ATTEND
• This course is targeted at anyone involved in assessing candidates prior to hiring. It is of particular benefit to line managers involved in interviewing candidates for vacancies in their respective functions. The course is ideal for professionals in human resources especially those working within the functions of recruitment, selection and workforce planning. The target competencies include:
• Recruitment
• Short-listing
• Interviewing
• Questioning and probing
• Note-taking
• Report writing
• Decision making
COURSE CONTENT
Module 1: Interview as a method of selection
Prevalence of the interview as a selection method

Reliability and validity of interviews

Reliability of CVs,
Why interviews remain the resumé s and biodatas

most reliable

Problems with typical interviews: before, during and after

Overcoming problems with interviews
Module 2: Types of selection interviews
Screening and biographical interviews
Biographical interviews
Stress interviews and why they are unethical
Panel interviews
Rules for conducting a panel interview
Module 3: Competency-Based Interviews (CBI)
Pre-interview steps
Preparing a CBI guide
Using competencies and values for building the guide
Standardizing questions
Organizing venue and material
The need for consistency and ethical implications
Module 4: Structure of a CBI
Introduction techniques
Opening statements
Conducting the interview/questions
Open and closed questions
Hypothetical questions: when and how
Leading questions and how they should be used
STAR funneling technique
FACT funneling technique
Disallowed questions
Closing the interview Module
Module 5: Post interview steps
Classifying and evaluating captured data
Linking data with competency guide
The legal and ethical aspects of translating data to reports
Producing interview reports
Selection decision
Using decision matrixes (in the absence of a competency framework)
Using gap analyses
Compensatory and non-compensatory method

GENERAL NOTES
• This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.
• Training manuals and additional reference materials are provided to the participants.
• Upon successful completion of this course, participants will be issued with a certificate.
• We can also do this as tailor-made course to meet organization-wide needs. Contact us to find out more: [email protected]
• The training will be conducted at DATA-AFRIQUE TRAINING CENTRE, NAIROBI KENYA.
• The training fee covers tuition fees, training materials, lunch and training venue. Accommodation and airport transfer are arranged for our participants upon request.
• Payment should be sent to our bank account before start of training and proof of payment sent to: [email protected]

January 23, 2020 12:52 pm

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Listing ID 895e295bc6255af