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What is Hakikisha?

by Biashara Kenya
3 comments

Hakikisha M-Pesa is a Safaricom system that integrates with M-Pesa to help users confirm the identity of mobile money recepients before hitting the send button.

The service is a new enhancement to M-PESA that will enable people to confirm the name of the intended recipient of funds, before completing an M-PESA transaction. Before this new addition, may incidents of M-Pesa users sending money to the wrong persons were recorded.

All M-Pesa users are opted into the service that also applies to when customers are making payments to Lipa Na M-PESA (PayBill option) and agent withdrawals.

To use the services, users have to Go to M-PESA > Send Money > Enter Phone Number > Enter Amount > Enter M-PESA PIN > OK to Send > You will get a notification with the intended recipient’s Name > To stop any wrong transaction, type ‘1’ and press send within 15 seconds. Pressing cancel or dismiss or close will not cancel the transaction.

3 comments

How to Deposit Money to Nakumatt Global via Mpesa - Biashara February 19, 2016 - 8:21 am

[…] You will receive a verification window from M-Pesa where you have 1 minute to verify that the details are correct, if correct, dismiss or ignore, if wrong, enter the number 1 and press OK to cancel the transaction (This feature is known as Hakikisha) […]

Reply
Top Up Nakumatt Global Card using DTB M-Pesa Paybill - Biashara February 19, 2016 - 8:30 am

[…] You will receive a verification window from M-Pesa where you have 1 minute to verify that the details are correct, if correct, dismiss or ignore, if wrong, enter the number 1 and press OK to cancel the transaction (This feature is known as Hakikisha) […]

Reply
Top Up Nakumatt Global Card using KCB M-Pesa Paybill - Biashara February 19, 2016 - 8:38 am

[…] You will receive a verification window from M-Pesa where you have 1 minute to verify that the details are correct, if correct, dismiss or ignore, if wrong, enter the number 1 and press OK to cancel the transaction (This feature is known as Hakikisha) […]

Reply

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