MySafaricom App is a Safaricom Limited application that offers its customers a convenient self service channel to manage their account and interact Customer care.
The application that is available on Android and iOS allows mobile subscribers to access the following services -:
- Show Account Balances; Airtime, Data, SMS
- Topup: Recharge with a Voucher
- Bonga Services; Enrolment, Balance, Transfer, Redemption, History
- Data & SMS Plans – View and Purchase bundles
- Store Locator – Near Me
- Charged SMS Services – VIew and Manage
- Skiza Services – View and manage tones
- My Profile; IMEI, PUK
- Okoa services
- Roaming Services
- Request for M-PESA Statement
- Feedback and Rating Service
- Contact us: Twitter, Facebook, Live chat
Android Users https://play.google.com/store/apps/details?id=com.selfcare.safaricom or search MySafaricom on the Play Store app on your Android phone.
mySafaricom on the iOS App Store https://itunes.apple.com/us/app/mysafaricom/id1089092650?mt=8 search MySafaricom on the APP Store app on your iPhone.